- total Rs.
Online Flower Delivery - Withlovenregards
Shipping disclaimer
India
Flowers
may be delivered in fully bloomed, semi-bloomed or bud stage.
·
For same-day standard time delivery, orders must be received by WITHLOVENREGARDS
before 6:00 pm, Monday - Sunday, IST.
·
For same-day fixed time delivery, orders must be received by WITHLOVENREGARDS
before 6:30 pm, Monday - Sunday, IST.
·
For same-day midnight delivery, orders must be received by WITHLOVENREGARDS
before 7:00 pm, Monday - Sunday, IST.
Currently WITHLOVENREGARDS
delivers within Express Cities, Courier Cities and Remote Cities.
You
acknowledge that requested delivery time is non-binding. Estimated delivery
time depends on the availability of the product and the destination to which
you want the product to be delivered.
Delivery may take longer
due to:
·
Bad weather
·
Political disruptions
·
Other unforeseen circumstances
In such
cases, we will proactively reach out to you. Please check your e-mails and SMS
regularly for updates.
Before
major occasions, we suggest that you place your order at least five days in
advance.
Products
that are hand delivered cannot be delivered along with courier products.
For
perishable items like cakes and flowers, we attempt delivery of your order only
once. In the event the delivery is not executed during the attempt, you shall
still be charged for the order and no re-delivery will be possible. We will
consider the order executed in the below cases:
·
Wrong shipping/delivery address.
·
Recipient not available.
·
Premises locked.
·
Recipient refusing to accept the delivery.
In case if
the recipient is not available, he/she can inform the delivery person to
deliver the order to the gate/reception/neighbour.
Proof of
delivery will be provided in case of any dispute in delivery.
Deliveries
are made on Sundays and on Public Holidays for products that are delivered by
hand.
If there
is no one available at the shipping addresses to accept the delivery of your
order at the time of delivery, the order will not be considered late. Hence in
such cases, no refunds, cancellations, liability can be made. We will surely
try our best as mentioned below-
·
Call the recipient to schedule an appropriate delivery time.
·
Leave a note on the recipient's door asking them to contact the
florist to schedule a delivery time.
·
Leave the bouquet/arrangement in a covered, secure area of the
home (porch, garage, or other entrance)
·
Leave the bouquet/arrangement with a neighbor and place a
message on the recipient's door with this information.
Subject to
the other terms of the Shipping Disclaimer, delivery will be made between 11.00
pm to 11.59 pm on the chosen delivery date.
We cannot
commit the exact time for delivery. Subject to the other terms of the Shipping
Disclaimer, the order will be delivered +30 or -30 minutes as per selected
time.
Notwithstanding
anything contained in the Shipping Disclaimer or in the Terms and Conditions,
in the event the order is made to deliver through any courier agency or any
third party, WITHLOVENREGARDS does not make any representation or warranty in
relation to the delivery of such order.
The
products will be delivered through Blue Dart or any other courier company and
the delivery made by them are subject to the Terms and Conditions of such
courier companies.
For
products that are shipped using the services of our courier partners, the date
of delivery is an estimate. Your order may be delivered prior or after the
chosen date of delivery.
You
acknowledge that requested delivery date is non-binding. Estimated delivery
date depends on the availability of the product and the destination to which
you want the product to be shipped.
Our
courier partners do not call prior to delivering an order, so we recommend that
you provide an address at which someone will be present to receive the package.
The delivery cannot be redirected to any other address.
No
deliveries are made by third party courier agencies on a Sunday and Public
Holidays.
All
courier orders are carefully packed and shipped from our warehouse. Soon after
the order has been dispatched, you will receive a tracking number that will
help you trace your order.
Courier
partners sometimes have some delays due to holidays and strikes.
In case if
the recipient is unavailable, we will attempt delivery twice and in case
delivery location is incorrect or the recipient refuses to take the delivery,
the delivery shall be deemed to have been made. The courier company will
attempt to deliver the package twice before the parcel returns back to the
point of origin.
In the
event the delivery is not executed during the attempts, you shall still be
charged for the order.
We will
consider the order executed in the below cases:
·
Wrong shipping/delivery address.
·
Recipient not available.
·
Premises locked.
·
Recipient refusing to accept the delivery.
In case if
the recipient is not available, he/she can inform the delivery person to
deliver the order to the gate/reception/neighbour.
The florists
in our Withlovenregards network are experienced at making deliveries to
hospitals. When placing your order, please be sure to include:
·
Hospital name
·
Full address of the hospital
·
Telephone number of the hospital
·
The name of the recipient
·
Room number or ward of the recipient
We will
send your order in accordance with facility procedures, as most hospitals do
not allow florists to personally deliver to individual rooms. Please note that
many ICU patients are not permitted to receive flowers. Please check with the
hospital before placing your order.
The
florists in our Withlovenregards network are experienced at making deliveries
to hotels. However please be aware to make the following information available:
·
Hotel name
·
Full address of the hotel
·
Telephone number of the recipient and the hotel
·
The name of the recipient
·
Room number of the recipient
·
Name of Tour Company, if applicable
If the
recipient has not checked in at the hotel on the delivery date, the order will
be left at the reception and the order will be assumed as executed. If the
person has checked out of the hotel by the delivery date, the order will be
assumed as executed and no refund will be made in such cases.
For delivery
of order items to Wedding Ceremonies/ Marriage Halls, we may not be able to
assure the delivery to the bride and/or bridegroom. However, we shall ensure
that the delivery is made to one of the responsible member of host.
Our
florists are experienced at making deliveries to hostels/PG/Cantonment/Enclosed
Premises. However, please be aware to make the following information available:
·
Hostel name
·
Full address of the hostel
·
Telephone number of the recipient and the hostel
·
The name of the recipient
·
Room number of the recipient
The
recipient needs to either come to the gate of the premises to collect the
delivery or send someone on his/her behalf after coordinating with the delivery
person. The order can be handed over to security/any other responsible person
or the order will be left at the reception and the order will be assumed as
executed.
Orders can
be delivered only in the cities mentioned in the List of Serviceable
Cities.
Please
note that flowers, cakes and other perishable products are sourced locally at
the delivery location.
We can't
commit an exact time of delivery.
Correct
address and contact number is a must of the recipient for placing the order.
No
deliveries would be done on National Holidays. The delivery of the same would
be done on the next working day. In case of floods/ heavy rains/ National
Bandh/election dates/ curfews/ traffic jams/ festival times/regulated traffic
movements or any other impediments that may restrict the delivery of the order.
WITHLOVENREGARDS reserves the right to reschedule the delivery to another date.
The
delivery of the products/items ordered will be attempted only once at the
address as provided in the order received by WITHLOVENREGARDS. In the event the
delivery is not executed due to any reason whatsoever not attributable to WITHLOVENREGARDS,
the customer shall still be charged for the order and no redelivery or refund
will be made by WITHLOVENREGARDS. The order will be deemed executed and
delivered in the following events:
·
Delivery not done due to wrong address.
·
Recipient not available.
·
Premises locked.
·
Wrong/incorrect phone or mobile or extension number / not
working / no reply or not connecting /not reachable.
·
Recipient refused the products.
·
Delivered the product at the Gate/Reception/Neighbourhood.
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